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Contact us

Write to us in whatever language suits you, through whatever channel is best for you. We read everything, and we reply to everything.

Three ways to contact us

Choose whatever suits you best

The fastest

WhatsApp

This is where we reply the fastest. The message is already started for you.

Message on WhatsApp

For the files

Email

Ideal if you have documents to attach or a detailed question to ask.

Send an email
To discuss it

Consultation

Thirty minutes in French, free and without obligation, to take stock of your project.

Book a slot
Response times

When we answer

Within 8 hours, Monday to Friday. On WhatsApp, it's often the same day.

We are in Cape Town — one hour ahead of Libreville. If you write at 9 am from Gabon, it’s 10 am here. That’s also why a reply might not arrive until the end of the day.

Do you already know what you are looking for?

Every route has its own page

Our detailed pages answer most questions, providing precise procedures, actual processing times and official sources. It’s often quicker than having a conversation.

Or write to us here

Just send us a message and we’ll get back to you

Four fields, no more. If you prefer to speak in person, just say so in your message.

We reply within 48 hours, Monday to Friday.

In the event of a medical emergency

Contact your country's health services directly. Okoumé organises medical retreats; we do not provide medical care and cannot intervene in an emergency situation.

Legal notices

Who we are

Okoumé, service of PRADeXPERIENCE
Legal form and registration number: 00000
Address: 203 Blauwberg Rd, Tableview, Cape Town, South Africa

Email: hello@okou.me
WhatsApp: +27 67 212 7960
Information Officer : Pradino, pradino@okou.me

See also our Privacy policy and us Terms and conditions.