{"id":853,"date":"2026-03-07T11:36:01","date_gmt":"2026-03-07T11:36:01","guid":{"rendered":"https:\/\/okou.me\/?page_id=853"},"modified":"2026-08-13T21:51:02","modified_gmt":"2026-08-13T19:51:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/okou.me\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Last update: August 2026
\nEffective date: August 2026\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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At Okoum\u00e9, we respect your privacy and are committed to protecting your personal information.

\n\nThis policy explains what data we collect, why, with whom we share it, how long we keep it and what your rights are. It applies to our website and all our services.

\n\nWe are established in South Africa. Our processing is governed by the South African Protection of Personal Information Act (POPIA, Act No. 4 of 2013). For visitors residing in the European Union, we also apply the General Data Protection Regulation (GDPR).

\n\nThe rights described in this policy are granted to any person, regardless of their country of residence. Our users live primarily in Gabon and South Africa, and it would not be justifiable to reserve these protections for a single region.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t1. Who is responsible for your data?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tOkoum\u00e9, service de PRADeXPERIENCE Address: 203 Blauwberg Rd, Tableview, Cape Town, South Africa

Email: hello@okou.me
WhatsApp : +27 67 212 7960
Site : https:\/\/okou.me

\n\nFor the purposes of POPIA, Okoum\u00e9 acts as a responsible party for the data described below.\n\nInformation Officer: Name: Pradino
Email: hello@okou.me\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t2. The data we collect\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t2.1 Information you provide to us

\n\nDuring initial contact or a consultation: full name, email address, telephone or WhatsApp number, country of residence, and any information you choose to provide to us.\n\nWhen requesting a trip or joining the waiting list: planned dates, departure city, number of travellers (adults, children, infants), indicative budget, areas of interest and any additional details you freely add.\n\nDuring study support: qualifications, transcripts, birth certificates, passport copies, financial proofs, language test results and documents required by institutions or immigration authorities.\n\nDuring relocation support: professional information, household composition, and proofs required by South African authorities.\n\nDuring medical support: medical documents and health information. These data are subject to enhanced protections \u2014 see section 4.\n

\n2.2 Automatically collected information\n

\nWhen you visit our site: IP address, browser type, device information, pages viewed, date and time of visit. This data helps us improve the site and understand its usage.\n

\n2.3 What we do not collect\n

\nWe never collect complete bank details, card numbers or payment identifiers. Payments intended for institutions \u2014 universities, schools, hospitals, accommodation providers \u2014 are made directly by you to these institutions. We do not hold these funds and do not have access to this information.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t3. Why we use your data, and on what legal basis\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tPurpose\tPOPIA Basis\tGDPR Basis\nResponding to your requests\tConsent\tConsent\nProviding the requested services\tPerformance of a contract\tPerformance of a contract\nBuilding a file with an institution or administration\tConsent \/ performance of a contract\tConsent \/ performance of a contract\nImproving the website and our services\tLegitimate interest\tLegitimate interest\nPreventing fraud and misuse\tLegitimate interest\tLegitimate interest\nComplying with our legal obligations\tLegal obligation\tLegal obligation\nNotifying you of a new departure (waiting list)\tConsent\tConsent\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t4. Legal Basis for Processing (GDPR)\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tUnder the GDPR, we process personal data based on one or more of the following legal grounds:\n\nConsent \u2013 when you voluntarily submit information through a form or contact request\n\nLegitimate interests \u2013 to operate and improve our website and services\n\nContractual necessity \u2013 when data is required to provide services you request\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t5. Cookies and Website Tracking\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tOur website may use cookies or similar technologies to improve your browsing experience.\n\nCookies may help us:\n\nRemember your preferences\n\nUnderstand how visitors use our website\n\nImprove website performance\n\nYou can control or disable cookies through your browser settings.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t6. Data Sharing\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe may share your information only with trusted service providers necessary to operate our website, such as:\n\nWebsite hosting providers\n\nEmail service providers\n\nPayment processors (if applicable)\n\nThese providers are required to protect your data and only process it for the purposes we specify.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t7. International Data Transfers\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tBecause Okoume operates internationally, your data may be processed outside the European Union, including in South Africa or other countries where our service providers operate.\n\nWhen this occurs, we take reasonable steps to ensure your data remains protected according to GDPR standards.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t8. How Long We Keep Your Data\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe retain personal data only for as long as necessary to:\n\nRespond to enquiries\n\nProvide services\n\nMeet legal or administrative obligations\n\nWhen data is no longer needed, it will be securely deleted.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t9. Your Rights (For EU Visitors)\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tIf you are located in the European Union, you have the following rights under the GDPR:\n\nThe right to access your personal data\n\nThe right to correct inaccurate data\n\nThe right to request deletion of your data\n\nThe right to restrict or object to processing\n\nThe right to data portability\n\nThe right to withdraw consent at any time\n\nTo exercise any of these rights, please contact us at contact@okou.me\n.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t10. Data Security\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.\n\nHowever, no online system can guarantee absolute security.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t11. Third-Party Links\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tOur website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t12. Changes to This Privacy Policy\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tWe may update this Privacy Policy from time to time. When changes are made, the updated version will be posted on this page with the revised date.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t13. Contact Us\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tIf you have any questions about this Privacy Policy or how your data is handled, please contact us:\n\nOkoume\nEmail: contact@okou.me\nWebsite: https:\/\/okou.me\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Politique de confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour: Aout 2026 Entr\u00e9e en vigueur : Aout 2026 Chez Okoum\u00e9, nous respectons votre vie priv\u00e9e et nous nous engageons \u00e0 prot\u00e9ger vos informations personnelles. La pr\u00e9sente politique explique quelles donn\u00e9es nous collectons, pourquoi, avec qui nous les partageons, combien de temps nous les conservons et quels sont vos […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"footnotes":""},"class_list":["post-853","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/okou.me\/en\/wp-json\/wp\/v2\/pages\/853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/okou.me\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/okou.me\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/okou.me\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/okou.me\/en\/wp-json\/wp\/v2\/comments?post=853"}],"version-history":[{"count":10,"href":"https:\/\/okou.me\/en\/wp-json\/wp\/v2\/pages\/853\/revisions"}],"predecessor-version":[{"id":1492,"href":"https:\/\/okou.me\/en\/wp-json\/wp\/v2\/pages\/853\/revisions\/1492"}],"wp:attachment":[{"href":"https:\/\/okou.me\/en\/wp-json\/wp\/v2\/media?parent=853"}],"curies":[{"name":"well played","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}